Release of Information

Release of Information
Decatur, GA

JOB SUMMARY:               

Ensures that documentation required for coding, billing, and patient care is retrieved and captured in a timely manner.




  1. Monitors “Missing Documentation” queue in coding application and processes Coder requests for missing documentation.
  2. Contacts physician offices or treatment areas and actively pursues the missing documentation until it is resolved.
  3. If necessary, personally picks up documents from treatment areas.
  4. Once retrieved, verifies that documents have populated the legal medical record (Sovera), then clears the missing documentation queue.
  5. Develops an ongoing rapport with physician offices and treatment areas to ensure timely release of documents to HIM.
  6. Informs HIM Operations Manager of documentation compliance issues and escalates resolution per protocol.
  7. Assists with Release of Information processing, as applicable.
  8. Participates in continuous quality improvement activities and teams.
  9. Participates in supporting the organization’s vision, mission and values and adheres to DeKalb Medical Standards of Behavior.
  10. Performs other duties as assigned to meet the goals and objectives of DeKalb Medical.



Minimum Education, Experience and Licensure/Certifications Required:

  • High School diploma; some college preferred.
  • AHIMA certification is a plus.
  • Intermediate computer skills are required, especially experience entering data into computer systems.
  • Knowledge of MS Office is desired, especially Excel.
  • Familiarity with the typical patient medical record content is preferred.


Skills, Knowledge and Abilities:

  • Excellent interpersonal skills
  • Excellent organizational skills



  • Reports to: HIM Operations Manager
  • Positions Supervised: none

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